Sales Coordinator

Seattle, WA, United States of America

Sales Coordinator

Location: MOI Seattle, Washington State

About The Museum of Illusions

Museum of Illusions is the world's largest and fastest-growing museum chain. Our story began not long ago in 2015 in Zagreb, Croatia, and has not stopped growing since. Today, the MOI concept is a recognized brand and leading attraction in more than 48 locations around the world!

At the Museum of Illusions, we understand the power of play, exploration, and creativity. We are curious and open to people thinking outside the box. 

As we are rapidly growing, we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone who is eager to have their mind blown.

Sales Coordinator

The ideal candidate will be a major contributor to the team! You will be a part of this exciting time where we are focusing on maximizing revenue through strategic inbound and outbound sales initiatives. Your charisma and multifaceted experience will enable you to forge strong relationships with corporate entities, educational institutions, and various organizations to facilitate group visits and special event bookings. The primary focus of this role is to champion our educational programs to schools, tailor event packages to elevate visitor experiences, and spearhead community engagement by building partnerships and participating actively in local events. In essence, this role is not just about driving sales but also about embodying and promoting the museum's innovative spirit and educational value within the community, making it an integral cultural hub.

Primary Job Duties & Responsibilities

  • Actively identify and reach out to potential clients such as corporate groups, educational institutions, and other organizations for group visits or event bookings.
  • Prepare and deliver presentations or sales pitches, showcasing the museum’s offerings and customizing proposals to meet the needs of prospective clients.
  • Engage with local schools and educational institutions to promote educational visits and workshops, emphasizing the museum's educational value.
  • Act as the primary point of contact for clients organizing private events, group visits, or parties at the museum. This includes handling inquiries, providing detailed information about available packages, and customizing offerings as per client needs.
  • Manage the booking process for these events, ensuring that all details are accurately recorded and communicated to relevant museum staff.
  • Offer customizable options for private events to enhance the visitor experience, including special tours, exclusive access to certain exhibits, or tailored educational sessions. Upsell additional services like catering or special merchandise.
  • Coordinate logistics such as setting up spaces, arranging for necessary equipment, and ensuring that operations staff are briefed about the event specifics.
  • Establish and maintain relationships with key decision-makers in organizations for recurring business opportunities.
  • Conduct follow-up with client’s post-event to gather feedback and encourage future bookings.

Community Engagement 

  • Regularly attend local community events, business meetings, and networking events to promote the Museum of Illusions.
  • Form partnerships and affiliate relationships with local businesses such as hotels, restaurants, and event planners. This includes negotiating mutually beneficial agreements, such as package deals or cross-promotional opportunities.
  • Ensure the museum has a strong presence in local community events, festivals, and fairs, either through booths, sponsorships, or collaborative events.
  • Act as a brand ambassador for the Museum of Illusions in all interactions, effectively communicating the museum’s values and unique offerings.
  • Work closely with the marketing team to ensure alignment in outreach strategies and promotional materials distribution.
  • Regularly collect and report community feedback to the museum management, aiding in the development of strategies that resonate with local interests and needs.
  • Identify and establish strategic alliances with local businesses and cultural institutions, creating a network that supports mutual growth.
  • Develop and manage affiliate programs with local businesses, offering incentives for referrals and joint promotions.


  • Bachelor’s Degree in Business or similar degree.
  • Minimum of 2 year of experience in sales
  • Excellent verbal and written communication skills for crafting effective marketing messages and interacting with the audience.
  • Strong attention to detail in content creation, campaign execution, and administrative tasks.
  • Ability to manage time effectively, prioritizing tasks to meet deadlines.
  • Ability to work effectively in a team and collaborate with other departments.
  • Proficient with Microsoft Office Suite or related software.
  • Customer service experience.
  • Passion for the arts.
  • Tech savviness is a must!
  • Advanced interpersonal skills.
  • Significant emotional intelligence.
  • Strategic thinking, analytical, and problem-solving skills.
  • Proactive, organized, accountable, trustworthy, and observant.
  • Self-starter personality.
  • Ability to speak and present professionally.

Perks and Benefits

  • Medical, Dental, Vision, Life Insurance
  • 401k Retirement Plan
  • Employee Assistance Program
  • Various discount programs and perks!
  • Employee discounts at our museums!

Physical Requirements/Demands

  • Must be able to use hands and fingers to type on a keyboard, use a laptop and other office equipment.
  • Must be able to ascend/descend flights of stairs.
  • Must be able to bend, stoop, kneel, crawl, crouch, and squat.
  • Must be able to properly express oneself, exchange information, communicate and converse with diverse cultures, races, and sexes.
  • Must be able to lift 25 lbs.
  • Must be able to work both indoors and outdoors.
  • Must be able to use sight to detect, determine, perceive, observe, inspect, and assess situations.

Company Statement: Museum of Illusions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Sales Coordinator

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Sales Coordinator

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