Logistics Operations Specialist

About us

Museum of Illusions is the world's largest and fastest-growing museum chain with 64 locations in 28 countries, and big plans for further expansion. Our original concept was launched in 2015 and quickly became a recognizable global brand and leading attraction in each city where it was launched.

At the Museum of Illusions, we understand the power of play, exploration, and creativity. We are curious and open to people thinking outside the box. And one thing is for sure – MOI offers you the opportunity to enjoy flexible work hours, travel globally, and explore different concepts.

Our young and motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone eager to have their mind blown.

Position Overview: 

We are seeking a proactive and detail-oriented Logistics Operations Specialist to join our dynamic team at the Museum of Illusions. This is a hands-on role with a strong analytical component, responsible for the smooth coordination of transport, stock movements, and logistics data analysis across multiple locations and suppliers worldwide.

You will play a key role in ensuring that all goods,  from exhibits and promotional materials to retail products, are delivered on time, cost-efficiently, and in perfect condition. The ideal candidate is someone who enjoys operational problem-solving, thrives in a fast-paced environment, and has a natural talent for data-driven decision-making.

Together, we will design your to-do list, which will include tasks like:

• Organize and coordinate transportation of goods (imports, exports, deliveries, shipments) in collaboration with carriers, freight forwarders, and agents.
• Plan and monitor logistics flows from suppliers to final destinations, ensuring optimization of cost, lead time, and delivery quality.
• Prepare, review, and track transport documentation to ensure accuracy and compliance with regulations.
• Monitor inventory levels and stock movements across warehouses and museum locations.
• Analyze and report on quantities, costs, deliveries, and other key performance indicators.
• Develop and maintain Excel-based analyses and reports to support the procurement and logistics departments.
• Collaborate closely with Procurement, Finance, and Operations teams to align logistics activities with overall business needs.
• Identify opportunities for process improvements and cost optimization in logistics and transportation.

What you should bring along:

• Bachelor’s degree in Logistics, Supply Chain Management, Economics, or a related field.
• 5+ years of experience in logistics coordination, supply chain, or transport operations.
• Strong analytical and numerical skills, with advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, dashboards).
• Experience in import/export documentation and working with freight forwarders or customs agents.
• Excellent organizational and communication skills with attention to detail and accuracy.
• Ability to multitask and work independently in a fast-paced environment.
• Fluency in English (written and spoken).

You are a great fit if you are:

• Hands-on, proactive, and solution-oriented mindset.
• Analytical mindset with a strong attention to details
• Collaborative and adaptable, able to work cross-functionally
• Strong business acumen and proactive problem solver

What you can expect from working with us

• Full-time salaried position with a bonus structure
• Supplementary and additional health insurance
• A young, vibrant and ambitious team to work with
• A fun, exciting and industry-leading concept to manage and develop in Zagreb
• Reimbursement of travel expenses and provision of the warm meal

If you don’t think you meet all the criteria but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

www.museumofillusions.com