About us
Museum of Illusions is the world's largest and fastest-growing museum chain with 62 locations in 28 countries, and big plans for further expansion. Our original concept was launched in 2015 and quickly became a recognizable global brand and leading attraction in each city where it was launched.
At the Museum of Illusions, we understand the power of play, exploration, and creativity. We are curious and open to people thinking outside the box. And one thing is for sure – MOI offers you the opportunity to enjoy flexible work hours, travel globally, and explore different concepts.
Our young and motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone eager to have their mind blown.
Position Overview:
The IT Infrastructure Project Engineer is a newly created role within our internal IT team, responsible for leading and delivering infrastructure and security projects that support our global expansion. This role involves full ownership of technical project execution, ensuring structure, consistency, and enhanced security across our IT environment. It also requires creating and maintaining technical documentation and standards while collaborating with internal and external stakeholders.
Together, we will design your to-do list, which will include tasks like:
- Lead and manage end-to-end delivery of IT infrastructure projects, ensuring timely execution from initial planning through to final documentation.
- Administer and secure Microsoft 365 environments, including managing users, permissions, and security settings across Exchange, Teams, SharePoint, and OneDrive.
- Oversee device management using Microsoft Intune, MDM, and Autopilot, including provisioning, compliance policy enforcement, and lifecycle management.
- Configure and maintain identity and access management solutions within Azure Active Directory, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA) deployments.
- Develop, update, and maintain comprehensive technical documentation, standard operating procedures (SOPs), and infrastructure standards to ensure consistency and knowledge sharing.
- Manage device lifecycle processes, including provisioning, imaging, naming conventions, and secure decommissioning of endpoints.
- Implement and support cloud backup solutions and contribute to business continuity planning, ensuring data recovery readiness and minimal downtime.
We’re looking for someone with:
- 3+ years in IT infrastructure, systems engineering, or similar hands-on technical roles
- Proven ability to lead and deliver IT infrastructure projects end-to-end, including planning, execution, and documentation.
- Strong expertise in Microsoft 365 administration and security, managing users, permissions, and services such as Exchange, Teams, SharePoint, and OneDrive.
- Hands-on experience with Microsoft Intune, Mobile Device Management (MDM), and Autopilot for device provisioning, compliance, and management.
- Proficiency in Azure Active Directory, including identity and access management, configuring Single Sign-On (SSO), and deploying Multi-Factor Authentication (MFA).
- Skilled in creating and maintaining technical documentation, standard operating procedures (SOPs), and infrastructure standards.
- Experience implementing cloud backup solutions and contributing to business continuity and disaster recovery planning.
- Basic understanding of VPN, networking concepts, and ISP redundancy/failover configurations (nice-to-have).
- Comfortable coordinating with external vendors, managed service providers (MSPs), and internal stakeholders to ensure successful project delivery (nice-to-have).
- Experience in hospitality industry, retail, franchise-based networks, or SaaS/scaleups is considered as plus
- Experience in mid-sized or international organizations (100+ employees, multi-site)
- Used to dynamic, fast-growing environments where things scale quickly
You’re a great fit if you are:
- Analytical mindset with a strong attention to detail
- Collaborative and adaptable, able to work cross-functionally
- Strong business acumen and proactive problem-solving skills
- Excellent communication and presentation abilities to translate financial data into actionable insights
What you can expect from working with us
- Full-time salaried position with a bonus structure
- Supplementary and additional health insurance
- A young, vibrant and ambitious team to work with
- A fun, exciting and industry-leading concept to manage and develop in Zagreb
- Reimbursement of travel expenses and provision of the warm meal
If you don’t think you meet all the criteria but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.
www.museumofillusions.com
