Account Manager

Zagreb, Croatia

Account Manager

Location: Zagreb

About us

Museum of Illusions is the world's largest and fastest-growing museum chain with 45 locations in 27 countries and big plans for further expansion. Our original concept was launched in 2015 and quickly became a recognizable global brand and leading attraction in each city where it was launched.

Our motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone who is eager to have their mind blown.

Role & Responsibilities:

  • Build and nurture relationships with franchisees and partners
  • Monitor Key Performance Indicators (KPIs) and analyze the historical performance of Museum of Illusions (MOIs)
  • Collaborate with internal departments to enhance individual museum performance
  • Conduct efficient and effective training for museum staff
  • Provide day-to-day support and oversee operations of museums
  • Integrate new initiatives, tools, and technologies within the museum network
  • Drive increased sales and overall business results for museums
  • Work with a new team to establish and implement standards and procedures
  • Contribute to the setup and onboarding of local staff for museum openings worldwide
  • Manage and foster the growth of museums

Needed qualifications

  • 2-3 years of working experience in the same or similar job with the same or similar key responsibilities
  • Excellent communication, organization and problem-solving skills
  • Excellent command of MS Office
  • High proficiency in English
  • Ability to travel to museum locations

Personal profile

  • An open-minded individual with proven collaboration and communication skills and the ability to collaborate well across different groups
  • Excellent interpersonal and verbal communication skills
  • Great organizational skills
  • Creativity and passion

What’s in it for you?

  • flexible working hours
  • full-time salaried position with a bonus structure
  • working in a young and energetic environment

If you don’t think you meet all the criteria but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

Account Manager

Job description

Account Manager

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